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Shipping & Return Policy

1. Dispatch & Delivery Timelines

Orders are dispatched from climate-controlled warehouse hubs within 24 to 48 business hours following verification. Standard domestic transit across West and East Malaysia and regional distribution points typically requires 3 to 5 business days. Tracking details are automatically transmitted via email upon courier handover.

2. Free Express Shipping Eligibility

Free priority shipping is automatically unlocked on all multi-bottle bundles (3 Bottles and 6 Bottles) as well as orders exceeding USD $80.00 / RM 320.00.

3. 100% Quality & Satisfaction Guarantee

We take immense pride in the purity and scientific integrity of Avance Omega 3 Plus. If for any reason you are not completely satisfied with your purchase, or if your package arrives compromised during transit, please notify our customer care team within 30 days of receipt to initiate an exchange or return merchandise authorization (RMA).

4. Return Instructions

To request a return, contact our support team at contact.html with your order reference number. Returned items should include remaining bottles and original packaging.